Diablo 4 has finally arrived, granting players early access to the highly anticipated game.

However, some players have encountered a frustrating issue known as Error Code 1910: “There was a problem logging in.”

This error prevents them from logging in and enjoying the game.

While the exact cause of this error is still unknown, there are several potential fixes that may help you overcome it.

In this guide, we will explore various troubleshooting steps to resolve Error Code 1910 in Diablo 4.

Understanding Error Code 1910

Error Code 1910 is a logging error that primarily occurs due to connectivity issues.

Many players have reported encountering this error after going through the queue, resulting in the game abruptly closing.

Customer support has acknowledged the issue and stated that it is being investigated internally.

Troubleshooting Steps for Error Code 1910

Step 1: Check your Internet Connection

To ensure a stable and reliable internet connection, follow these steps:

• Click on the network icon.
• Select “Network & Internet settings.”
• Choose “Status.”
• If the status message says, “You’re connected to the internet,” your network connection is not the cause of Error Code 1910.

Step 2: Verify the Integrity of Game Files

Corrupted game files can lead to errors.

Verify and update any corrupted files using your game client by following these steps:

• Open the Battle.net client on your PC.
• Right-click on Diablo 4 from the options.
• Click on “Options” (Gear icon).
• Select “Scan and Repair.”
• Wait for the process to complete.
• Relaunch the game and check if the issue is resolved.

Step 3: Restart the Game

Sometimes, Error Code 1910 can be temporary. Try restarting Diablo 4 to see if the error resolves itself upon relaunching the game.

Step 4: Attempt Re-Login

Entering incorrect login credentials can trigger Error Code 1910. Ensure that you’re using the correct username and password. You may also try resetting your password through the game’s login page.

Additional Suggestions and Workarounds

Unfortunately, there are currently no definitive solutions for Error Code 1910 in Diablo 4.

Server issues during the early access period could contribute to the error, as the influx of players may cause server outages.

Players may need to exercise patience until the developers address the issue.

Consider trying the aforementioned troubleshooting steps while waiting for an official fix.

Summary

Error Code 1910 in Diablo 4 has been a source of frustration for players eagerly diving into the game’s early access.

While the exact cause of the error remains unknown, several potential fixes have been suggested.

Checking your internet connection, verifying game files, restarting the game, and attempting re-login are some of the steps you can take to address the issue.

Remember to stay patient and keep an eye out for official updates from the developers. We hope that this guide has provided helpful insights and potential solutions to help you overcome Error Code 1910 in Diablo 4.

Frequently Asked Questions (FAQ)